Hybrid Working Isn't Broken. Your Model Is.

Flexible working isn't new. We've all lived through it for years now. But the conversation has matured. Studios that haven't kept up are losing people unnecessarily.

In 2020 and beyond, candidates held all the cards. Flexibility wasn't just expected. It was demanded. Studios scrambled to offer it or risk losing talent.

Now? The market has settled. Employers have more choice. Return-to-office mandates are everywhere. Amazon, Disney, major studios calling people back four or five days a week.

So is hybrid dead?

Not quite.

But the question isn't whether you offer it anymore. It's whether you know how to make it work.

Because the studios getting this right are building stronger teams, keeping talent longer, and developing juniors faster. The ones getting it wrong are hiring people who leave within a year, wondering why their culture feels flat.

What people actually want.

We ran a poll recently. Asked creative professionals if they'd do a four-day week. 73% said absolutely.

Another poll asked which work environment brings out their best creative work. 67% said hybrid.

The appetite for flexibility is real. But wanting something and knowing how to use it well are different things.

The studios still winning on talent aren't offering unlimited work-from-home. They're not forcing everyone back full-time either.

They've figured out a model that delivers results for everyone.

Team days aren't optional.

Pick your days. Tuesday to Thursday usually work best. Get everyone in. Make them count.

The 67% who voted for hybrid aren't asking to never see their colleagues. They're asking for focused time at home and collaborative time together. Give them both, with intention.

Here's what success looks like: A team that knows Wednesday is the day everyone's in. That's when you book the big crit. The brainstorm. The conversation that needs energy. People come in because it's worth it, not because they have to. Chemistry builds. Ideas move faster. Problems get solved in real time instead of over three days of Slack threads.

Here's what failure looks like: A team that drifts in randomly. Sits on video calls in separate rooms. Wonders why the work feels disconnected. You hired talented people and accidentally isolated them.

Studio time is career fuel, especially for juniors.

Here's the uncomfortable truth.

Hybrid used to be a perk earned with experience. Seniors had already clocked years learning from people around them. They'd built their networks. Absorbed how studios work. Developed their instincts.

Juniors asking for three days at home from day one are unknowingly stunting their own growth.

You learn faster sitting next to someone solving a problem than unpicking a Slack thread. You build your reputation in the studio, not on a screen. You pick up the unspoken stuff by being there when it happens. How to handle a tricky client. When to push back. How to sell an idea.

This isn't about control. It's about opportunity.

Juniors who spend most of their week at home often find themselves stuck at junior longer. They're not in the room when decisions are made. They're not grabbing coffee with the senior designer who could mentor them. They miss the moment when someone says, "Actually, can you help with this pitch?"

Studios that figured this out have juniors who progress faster, stay longer, and become the mid-level talent they're desperate to hire externally.

Studios that didn't are hiring juniors who leave after 18 months because they never felt part of the team.

If you're hiring juniors, be honest about this. Four days in the studio for the first year or two isn't punishment. It's investment. In them. In your studio.

Be clear about what works for you.

Vague promises of "flexibility" help no one.

If you need people in four days a week to make the work sing, say it. If two days works, own it. Candidates respect clarity far more than being sold one thing in the interview and experiencing another three months in.

Figure out your model. Discuss it with your leadership team.

What are your non-negotiables? Does everyone need to be in on set days, or can people choose? Are there specific hours you need coverage? What would you flex on for the right person?

Then talk about it positively.

Don't say, "We do three days in the studio, but honestly we do our best work when everyone's here." You've just told a candidate you don't believe in your own model.

Sell what works for your studio. If three days is your sweet spot, explain why. If it's four, same.

Studios that get clear on this hire people who want to work that way. Studios that stay vague hire people who feel misled and start looking three months in.

Flexibility done right is still a competitive advantage.

The market has stabilised. Employers have more leverage than they did a few years ago.

But the studios still attracting the best people in 2025 aren't the ones forcing everyone back out of principle. Or offering endless WFH because they're scared to ask for commitment.

They're the ones who've built sustainable hybrid models.

Geography still matters less than it used to. A talented designer in Manchester or Berlin is more accessible now than they were five years ago. Freelancers can plug in from anywhere, as long as they're set up for UK projects and available when you need them. That broader talent pool hasn't gone away.

But for permanent hires, especially juniors and mid-levels, studio time isn't negotiable.

Creativity is collaborative. Careers are built through proximity. The best work happens when people are in the same room, bouncing off each other, building something together.

Hybrid working is here to stay. But only the version that actually works.

Clear team days. Honest expectations. Studio time weighted towards juniors who need it most. And a recognition that flexibility is a tool, not a right. It only delivers results when everyone understands how to use it.

Figure out your model. Commit to it. Then hire people who want to work that way.

You'll build a stronger team. Keep them longer. And stop losing talent to studios who worked this out two years ago.

Our 2025 Salary Report Is Here.

A first look at what's changed from 2024 to 2025.

The TwentyOne Twelve 2025 Salary and Sentiment Report is now live. Every year, we speak to studios and candidates across the UK to find out what's actually happening in the design industry. Not assumptions. Not projections. Real conversations about pay, priorities, and what people want from work.

This year's findings show some clear shifts. Here's what's changed since 2024.

Creatives Are Back in Demand

Last year, studios leaned heavily on technical and delivery roles. In 2025, that's flipped. Creative briefs are back, with renewed investment in brand, storytelling, and strategy. Studios that paused creative hiring in 2024 are building teams again, and competition for strong conceptual talent is rising.

Permanent Roles Are Becoming the Safer Bet

Freelancer day rates keep climbing, but client fees haven't followed. That gap is pushing studios to rely more on permanent hires to keep teams steady and margins healthy. It's a sharper version of what we saw in 2024, with studios now balancing freelance and permanent talent far more intentionally.

Salaries Have Lifted Across Almost Every Discipline

The rise in the National Minimum Wage has pushed up graduate and junior salaries, and that ripple has carried through to midweight and senior levels. We're seeing clear increases across interiors, branding, digital, strategy, and client services.

The full report breaks down every salary band, role, and day rate so studios can benchmark with accuracy.

Flexibility Is Now Non-Negotiable

Hybrid working has shifted from a preference to a dealbreaker. Even with great projects on the table, candidates are turning down roles that don't offer flexibility. Salary and hybrid now stand as the top two motivators when people consider a move.

A More Positive Market Outlook

There are still challenges around junior and very senior roles, but overall sentiment is more optimistic than it was a year ago. Respondents noted more flexibility across studios, stronger sustainable practices, and a healthy return of the creative work that dipped in previous years.

If you'd like the full breakdown, including salary tables, day rates, and market sentiment from designers and studios across the UK, get your copy here.